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Lockbox Services

If you are tired and exhausted from opening, scanning and processing hundreds or thousands of checks and think that there must be a better way than we can help. Our lock box services will take care of all of the manual processes of opening mail, scanning checks and depositing funds. We do this with the next day funding guarantee. So for you, checks that are processed today will show up deposited with funds ready for use tomorrow. Not too many companies can provide the speed and service in lockbox services.
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Remote Deposit

If you have the staff to handle the manual aspects of opening and posting checks but are looking for a way to streamline the process we can help you with that too. Our remote deposit service will provide you with state of the art, high-speed check scanners and software that will allow you to process your checks faster than you ever thought possible. Because we provide you with the same software that we use, your funds will always be available the next day.

Remote Deposit

If you have the staff to handle the manual aspects of opening and posting checks but are looking for a way to streamline the process we can help you with that too. Our remote deposit service will provide you with state of the art, high-speed check scanners and software that will allow you to process your checks faster than you ever thought possible. Because we provide you with the same software that we use, your funds will always be available the next day.
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IVR

Our IVR phone system can be set to call customers who are past due on an outstanding bill or can make emergency address calls for an outage or announcement. If your office is getting bogged down with customers calling in to pay a bill via credit card, we can direct all of those to the IVR and payments can be made at any time 24/7 365 days a year. Just imagine the how much more your staff will be when their time is not being consumed taking payments.
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Credit Card Processing

At Postal Pros, we offer some of the lowest costs in the industry too, but we take it a step further. We offer our “Revenue Neutral” option which means that smaller government offices can accept credit cards without rewriting their annual budget. This service will assess a convenience fee for the customers that prefer to pay via credit card. This means there is virtually no cost to the government office and your customers can easily pay their bill over the phone or even online at any time day or night.
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Credit Card Processing

Today it seems that there are more credit card processing companies out their than there are customers and they all claim to have the lowest fees, so how do government offices decide between all of the choices? At Postal Pros, we offer some of the lowest costs in the industry too, but we take it a step further. We offer our “Revenue Neutral” option which means that smaller government offices can accept credit cards without rewriting their annual budget. This service will assess a convenience fee for the customers that prefer to pay via credit card. This means there is virtually no cost to the government office and your customers can easily pay their bill over the phone or even online at any time day or night.
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Online Payments

All of the benefits of taking credit cards over the counter can be multiplied when you have the ability to accept online payments via the internet. Your customers can pay a bill any time day or night right from any computer, tablet or smartphone. Using our optional “Revenue Neutral” service, your office will never pay any merchant fees. Our design department can even create a payment portal page that mirrors your existing website so that payments are entirely seamless to your customers. >
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E-Statements

EBPP (e-statements) is an electronic document presentment platform. Online delivery and presentment of customer communications eliminates the need to send physical statements to customers and clients. The potential savings using this method are significant and will only continue to grow as more and more people transition to electronic substitutes and your customers grow more comfortable with online presentment. Once your customers choose online delivery, they no longer need to receive a physical document – and you no longer need to send one.